Shipping policy

Last Updated: 2026

This Shipping & Delivery Policy applies to orders placed through the Hameedia online store. Delivery timelines and conditions described here apply only to purchases made through our website and may not apply to purchases made at Hameedia retail outlets.

Local Delivery (Sri Lanka)

Orders delivered within Sri Lanka are generally processed and delivered within 2 – 3 working days, depending on the delivery location and courier availability.

International Delivery

International orders are typically delivered within 10 – 14 working days, depending on:

  • destination country
  • customs clearance procedures
  • courier partner timelines

Please note that delivery times for international orders are estimates only and may vary.

Customers may be responsible for customs duties, import taxes, or other charges required by the destination country.

Delivery Charges

Standard delivery charges within Sri Lanka range between LKR 350 – LKR 500, depending on the delivery location.

International shipping charges will be calculated and displayed at checkout before payment is completed.

Free Delivery Promotions

Hameedia may occasionally offer free delivery promotions as part of marketing campaigns. These offers may be subject to specific terms and conditions and limited time periods.

Shipping Partners

To ensure reliable delivery, we work with the following courier partners:

Local Courier Partner

  • Prompt Xpress

International Shipping Partners

  • Aramex
  • Prompt Xpress

Courier partners may change depending on service availability and destination.

Cash on Delivery

Currently, Cash on Delivery (COD) is not available for online purchases. All orders must be paid for at the time of checkout using the available payment methods on the website.

Delivery Delays

While we aim to deliver orders within the estimated timelines, Hameedia is not responsible for delays caused by circumstances beyond our control, including:

  • courier service disruptions
  • customs clearance procedures
  • weather conditions
  • public holidays or unforeseen events

Contact Us

If you have any questions regarding shipping or delivery, please contact:

Email: ecommerce@hameedia.com or via WhatsApp: +94 77 547 5074